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SHRM CP (SHRM-CP) Practice Tests & Test Prep by Exam Edge - Free Test


Our free SHRM Certified Professional (SHRM-CP) Practice Test was created by experienced educators who designed them to align with the official Society for Human Resource Management content guidelines. They were built to accurately mirror the real exam's structure, coverage of topics, difficulty, and types of questions.

Upon completing your free practice test, it will be instantly reviewed to give you an idea of your score and potential performance on the actual test. Carefully study your feedback to each question to assess whether your responses were correct or incorrect. This is an effective way to highlight your strengths and weaknesses across different content areas, guiding you on where to concentrate your study efforts for improvement on future tests. Our detailed explanations will provide the information you need to enhance your understanding of the exam content and help you build your knowledge base leading you to better test results.

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SHRM Certified Professional - Free Test Sample Questions

An employee storms into your office and threatens to sue the company. His manager asserts the employee has been misusing company time and resources to make lengthy, long-distance personal calls. His manager gave a verbal warning and said a written warning is next if the behavior continues. The employee says it is illegal for the manager to listen to his phone calls or even track the length of the calls.

Like all employees who work for this company, this employee signed a document stating that he has read and agreed to all of the terms in the Employee Handbook. The Handbook clearly states that all phone and email communications can be monitored if they are conducted on company equipment. What is this an example of?





Correct Answer:
consent exception
this scenario is a classic example of a "consent exception." here's a detailed breakdown of how this applies:

when an employee joins a company, they typically receive an employee handbook that outlines various policies, including the use of company equipment and the privacy expectations associated with such use. by signing this document, the employee agrees to adhere to these policies, which often include clauses about the monitoring of communications done through company-owned technology and resources.

in this specific situation, the employee used company equipment to make personal phone calls. the manager, having noticed misuse involving lengthy and potentially costly long-distance calls, issued a verbal warning. this step is often the first in a series of disciplinary actions outlined in many company policies for handling non-compliance with established rules.

the employee's threat to sue the company for monitoring his phone calls and tracking their length is undermined by the fact that he previously agreed to the terms in the employee handbook. this agreement includes a "consent exception," meaning the employee has given consent to the company to monitor communications as described in the handbook. therefore, the monitoring by the manager is not illegal but is within the boundaries of the consent provided by the employee through his acceptance of the handbook's terms.

the concept of a "consent exception" is crucial in understanding the legal landscape of employee privacy rights. generally, strict legal standards protect the privacy of communications; however, these can be waived if individuals knowingly consent to waive their rights in specific contexts, such as by agreeing to company policies that allow for monitoring.

thus, the company's actions, as described in this scenario, are protected under the consent exception provided by the employee's acceptance of the employee handbook. this means that the employee's threat to sue would likely not hold up in a court of law, given that he was previously informed and had agreed to the terms that explicitly allowed the company to monitor his phone usage on company devices. in conclusion, understanding and applying the "consent exception" is pivotal for both employers and employees to ensure that the use of company resources is appropriately managed and that legal compliance is maintained.