Correct Answer: plan-driven approach the business analyst needs to investigate to a higher degree than with a **change-driven approach** by using problem and opportunity analysis techniques.
in a plan-driven approach, the emphasis is predominantly on following a structured methodology, detailed documentation, and pre-defined requirements that guide the entire project lifecycle. this approach works well in environments where requirements are clear and unlikely to change, and where predictable, repeatable outcomes are valued over flexibility. the focus is more on conforming to the plan and less on adapting to changes or exploring new opportunities that arise during the project's execution.
in contrast, a change-driven approach (often seen in agile methodologies) is more flexible and adaptive, emphasizing quick responses to change and continuous improvement. this approach encourages frequent re-evaluation of project goals and deliverables, incorporating new insights and adapting to evolving stakeholder needs. however, while the change-driven approach is dynamic, it might not delve as deeply into a thorough upfront analysis of problems and opportunities as required in some contexts.
when a business analyst opts to investigate beyond the typical scope of a change-driven approach, they use extensive problem and opportunity analysis techniques. this involves a deeper dive into understanding the root causes of issues, the potential for unexploited opportunities, and a comprehensive assessment of organizational capabilities and constraints. the goal here is not just to adapt to change reactively but to anticipate and strategically plan for future challenges and opportunities.
this expanded investigation requires a systematic approach to data collection, stakeholder analysis, and risk assessment. techniques might include swot analysis (analyzing strengths, weaknesses, opportunities, and threats), pestle analysis (which considers political, economic, social, technological, legal, and environmental factors), and scenario planning. these techniques enable the business analyst to develop a robust understanding of the business environment, leading to more informed decision-making and strategic planning.
therefore, while a change-driven approach offers adaptability and responsiveness, certain situations demand more rigorous and in-depth analysis as provided by the techniques used in a plan-driven approach but with an even greater focus on problem identification and opportunity exploration. this ensures that solutions are not only responsive but also comprehensive and forward-thinking, aligning closely with long-term business goals and sustainability.
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